Privacy Policy
Read the official privacy policy of SATHELP24x7. We are committed to maintaining transparent data safeguards for all students, parents, and educators.
Our Stance on Student Privacy
At SATHELP24x7, we prioritize student data security above all else. This privacy policy outlines how our static educational platform operates and the steps we take to protect your information. Because we are an independent prep website designed for self-directed study, we do not capture email signups, require user logins, or sell user scores to third parties. We believe that score growth should remain completely private, putting the student in control of their own data. This document details our server logging, local browser caching, support routing, and children's data policies in plain, accessible language.
1. Web Server Logging & Network Audits
When you visit our website, our hosting provider automatically processes standard request headers to deliver page assets to your browser. This information includes your IP address, browser type (user agent), referring page, time of request, and the target files requested.
These server logs are collected solely for security purposes—such as auditing traffic spikes, identifying malicious bots, preventing Distributed Denial of Service (DDoS) attacks, and optimizing page loading speeds. These logs are stored temporarily and are deleted automatically on a rolling basis. We do not link IP logs to any personal profiles, keeping your browsing anonymous.
2. Client-Side Browser Storage (LocalStorage)
To provide interactive planning tools and progress tracking without database accounts, we utilize your web browser's local storage (localStorage) cache. This technology allows us to save your settings directly on your device. The following data points may be saved locally:
We save your study calendar timeline (weeks, hours, diagnostic baseline parameters) to reload your customized dashboard automatically. Keys: `sat_planner_weeks`, `sat_planner_generated`.
Your required score target inputs and slider scores (Math and Reading & Writing sections) are cached to maintain goal coordinates. Keys: `sat_score_current_math`, `sat_score_target_rw`.
Your selected target SAT test date from the dashboard dropdown is saved to show the correct time remaining on each visit. Key: `sat_countdown_target_index`.
Your active card index and card category (math or grammar rules) are saved to permit pick-up where you left off. Keys: `sat_flashcard_index`, `sat_flashcard_category`.
This local storage data remains strictly on your device and is never uploaded, shared, or sent to our servers. We have no access to your goals, schedules, or study selections.
3. Support Form Submissions & Communications
If you choose to contact us using our support page (/contact) or by sending an email to support@sathelp24x7.com, we collect the details you provide: your name, email address, inquiry category, subject, and message details.
This data is used solely to respond to your support ticket, troubleshoot technical errors in practice engines, or evaluate your tutoring inquiries. We do not use these support email addresses for marketing newsletters or promotional campaigns. Once your support request is resolved, the email correspondences are archived and automatically deleted after a standard retention period of one year.
4. Third-Party CDNs, Fonts & Outbound Links
Our website operates as a fast, static site, but we import certain styles and scripts from secure Content Delivery Networks (CDNs) to enhance page functionality:
- Google Fonts: We import the Outfit and Plus Jakarta Sans typefaces directly from Google's font libraries. Google may process your IP address to deliver font assets.
- jsDelivr: We load the MathJax script library from jsDelivr to render mathematical equations. jsDelivr may log basic connection stats under their own privacy policies.
- Pagefind UI: Our search page loads Pagefind static indexes locally. The search script does not communicate with external tracking servers.
Our guides also contain embedded links to official college entry portals (such as the College Board, Khan Academy, and Bluebook download pages). When you click an external link, you leave SATHELP24x7, and your browsing activities are governed by the privacy guidelines of those respective portals. We recommend reviewing their policies.
5. Children's Online Privacy Protection Act (COPPA) Compliance
The protection of young students is of paramount importance to our team. In compliance with the Children's Online Privacy Protection Act (COPPA), SATHELP24x7 does not knowingly collect, request, or store any personal identifier information from children under the age of 13.
Because our platform operates without database registration, email captures, or user accounts, there are no profiles containing student birth dates, names, or addresses. If a parent or guardian believes their child under 13 has sent us an email correspondence or support ticket containing personal details, please contact us immediately. We will purge the mail records from our support servers within 24 hours.
6. Data Control: How to Clear Site Storage
Since all study logs, planner choices, and score goals are cached locally inside your web browser, you have absolute control over your data. You can inspect or clear this data at any time:
- Clear Browser Cache: Open your browser settings, navigate to privacy or history, select 'Clear browsing data', and clear cookies and site data.
- Inspect Local Storage: In Chrome, open Developer Tools (F12), navigate to the Application tab, select 'Local Storage' in the left menu, and click the clear icon.
- Theme Reset: Toggling the light/dark mode switch in the header updates the `theme` key between `light` and `dark` directly.
Frequently Asked Questions
Find answers to common queries regarding data handling and student privacy safeguards on SATHELP24x7.
Q1: What is the primary purpose of this privacy policy?
This privacy policy explains how SATHELP24x7 handles user data, emphasizing our static-site design and commitment to student privacy. Because we do not require account signups, emails, or profile creations, our data policies are simple: we minimize data capture to web server logs and client-side storage keys, ensuring your study habits remain private.
Q2: Does SATHELP24x7 share my scores or search history with college admissions?
No. SATHELP24x7 is a completely independent study site. We do not sell, rent, license, or share user data with colleges, universities, scholarship boards, or marketing networks. Since your scores, goals, and search records are stored locally in your browser cache, we do not have access to your scores and cannot share them with third parties.
Q3: How is my generated study plan saved privately?
When you generate a custom weekly study calendar, the study plan details are saved directly to your browser's local storage (under the 'sat_planner_generated' key). This information is parsed locally by your browser to rebuild your study logs when you return to the page. No calendar schedules, selected weak areas, or daily tasks are ever uploaded to our servers.
Q4: Are there tracking cookies or targeted ads on this website?
No. We do not run third-party advertising networks or tracking pixels (like Google Ads or Meta pixels) that track your browsing habits across different websites. We do not use tracking cookies. The only data stored on your device is standard browser state values used exclusively to preserve your theme settings and planner options.
Q5: How do I clear all localStorage settings from my device?
You can clear all local settings at any time using your web browser's built-in options. In Google Chrome or Safari, click on site settings or history, select 'Clear browsing data', and check the box for 'Cookies and other site data' or specifically delete local storage for sathelp24x7.com. This instantly deletes your score goals, planners, and theme selections.
Q6: Is this website compliant with children's online privacy rules (COPPA)?
Yes. Our platform is fully compliant with the Children's Online Privacy Protection Act (COPPA). Because we are a static resource and do not collect, solicit, or store personal identifier data from any visitors (including children under 13), we do not capture children's information. We encourage parents to review our local caching policies to support their children's study goals.
Disclaimer: SAT® is a registered trademark of the College Board, which is not affiliated with, and does not endorse, this website. All practice material, guides, flashcards, and study calculators are created independently by SATHELP24x7 to support academic preparation.